Find answers to some commonly asked questions about MaMaHooHoo Beach House. If you have additional questions, please call 252.305.1256.
What is required to make a reservation?
When is my final payment due?
Does the total include all taxes and fees?
Is the home, I see on the Internet the one I get?
Does the home look in person like it does on the website?
When is check-in and checkout time?
Do you offer travel insurance?
What is your change/cancellation policy?
How will I receive my confirmation and arrival instructions from All Star?
How many people are allowed to stay in each home?
Do you allow pets?
Is there air conditioning and heat?
Is there a fully equipped kitchen?
Is there a telephone at the house?
What is considered a suite or master bedroom?
Are linens and towels provided?
Is the hosue cleaned daily?
Are there cleaning supplies?
Is the house a non-smoking house?
Are there any handicap accessible properties available?
Is parking available for multiple cars, RVs, buses or trailers?
Give me a call or email!
Final payment is due anytime 60 days prior to check-in.
Yes, the total includes taxes, and the cleaning
Yes, everything you see in the property photos is exactly as you will experience it when you check in.
Check in is anytime after 5pm , Check out is 10am
No, but please consider buying travel insurance from one of the good companies online. https://www.generalitravelinsurance.com/
Cancellations made within 60 days or less of arrival will result in loss of all monies, and any claims must be arranged with the travel insurance company if a policy was purchased.
All confirmation and arrival instructions will be sent via email, unless email is unavailable.
We just ask that you lock all windows and doors and take out the trash.
No, this is a pet free house. thanks.
Yes, Central air conditioning and heat.
Yes, a fully equipped kitchen with all the stuff you'd expect in a well equiped kitchen.
A suite or master bedroom will have a king or queen-sized bed, TV, nightstand, dresser or chest or armoire and private access to a bathroom. Some suites may also offer additional bathroom access from the hall.
Yes, there are linens and towels provided in each home. All bedding is provided and towels are supplied.
Note: Beach pool towels are not included, please bring beach towels!:-)
No, our homes are cleaned before your arrival and after your departure.
Yes, we do leave basic cleaning supplies in the home.
Yes. Smoking is only permitted outside of the house.
Sorry the house is not suited for handicap persons. The nature of construction in this area requires the house to be on pilings which means there are lots of staris.
If you and your group will be arriving with more than six vehicles, or any oversized vehicles, please call me in advance of your arrival to inquire about the parking. Also, please inform any guests who might be visiting for the day or evening to not park on the grass. thanks.